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Frequently Asked Questions
What are Residential Proxies?
A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP) rather than a data center. The main advantage of residential proxies is their high level of anonymity and low block rate. They allow you to choose a specific location—such as a country, city, or mobile carrier—and browse the web as if you were a real user in that area.
What are Static (ISP) Residential Proxies?
Static (ISP) Residential Proxies are IP addresses provided by Internet Service Providers and are used to mask your real IP address. They are often considered more trustworthy than data center proxies because they appear as legitimate residential connections, reducing the risk of being blocked by websites.
What are Fresh Dedicated IPs?
With a Fresh Dedicated IP, you’re assigned a first-time usage dedicated IP address that is exclusively yours and not shared with anyone else. This sets us apart from other providers who not only resell IPs but also share them with thousands of other customers. Imagine using an IP address that has been used and abused by others—it simply doesn’t work. Our Fresh Dedicated IPs are guaranteed to be abuse-free and 100% yours. With our Fresh plans, you receive a private IP address that is perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO, and more.
What are Private Dedicated IPs?
With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.
Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.
What is a VPN?
A VPN (Virtual Private Network) is one of the easiest and most effective ways to protect your internet traffic and conceal your identity online. When you connect to a secure VPN server, your internet traffic is routed through an encrypted tunnel that is invisible to everyone, including hackers, governments, and even your internet service provider. Upon connecting to the VPN service, you’re assigned a new IP address, while your true IP address remains hidden. Because this new IP address is shared by many other IPBurger users, it becomes impossible to link any activity back to you, helping to maintain your anonymity online.
Why IPBurger Proxies?
As one of the world’s largest providers of proxy and VPN services, IPBurger empowers both users and businesses to protect their privacy, enhance online security, and unblock the web with just a few clicks. Our award-winning apps for Windows, Mac, iOS, Android, Linux, and popular browsers safeguard user information and identities with best-in-class encryption and leak protection.
Our Fresh Dedicated IPs, exclusive to IPBurger, enable businesses worldwide to securely access high-value assets. We offer stable, fast connections no matter where you are, providing uncensored access to sites and services. Operating since 2007, IPBurger has established itself as a trusted name in online privacy and security.
Quick Facts & Figures:
- Founded in 2007 and based in the United States
- Residential Proxies: 75+ million residential proxies covering 195+ countries
- Private Dedicated Proxies available in 7 countries
- VPN Service: 14 locations across 10 countries
- 24/7 live chat customer support
- Apps available for Windows, Mac, iOS, Android, Linux, and browser extensions
- No activity logs and no connection logs
- Advocates for internet privacy and digital rights
What is the difference between Private Dedicated IPs and Fresh IPs?
Fresh Dedicated IPs are first-time usage IPs. These newly acquired IP addresses undergo extensive quality testing and a 180-day period of non-usage before being offered as Fresh. Our Private Dedicated IPs are previously used Fresh IPs that have gone through a 90-day cooldown period.
Guarantee: Our Fresh IPs undergo rigorous testing to ensure that only the highest quality IPs are added to our network. We never resell Fresh IPs as Fresh, and we guarantee they are free from abuse.
Which service is best for eCommerce shops?
Are you managing an existing account or creating a new one? If you’re managing an already existing account, our Fresh or Dedicated IPs are ideal, providing a high-speed static IP address for secure access. Please refer to our guide on using dedicated IPs. For creating a new account, Residential proxies are your best choice. We recommend ISP selection and sticky IP settings for best results. Once your account is established (after some transactions), you can switch to our dedicated IPs for ongoing management.
Which OS and devices do you support?
We support Windows, MacOS, Linux, Android and iOS. We have Chrome and Firefox browser extensions. View our setup page to configure your device. Our proxies support HTTP/HTTPS/SOCKS5 protocols so most compatible software will work.
What can't I use these proxies for?
Please note, we strictly prohibit torrenting, email spam, and any illegal activities.
Do you monitor my activity?
We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.
Is There a Money-Back Guarantee?
We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality.
Do you offer discounts?
Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.
What Support Options Are Available?
We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.
What Payment Methods Do You Accept?
We accept PayPal, Bitcoin, and Credit Card as payment options.
Do you have an affiliate program?
For any queries, feel free to reach out to our Support, we are happy to help!
IPBurger enables users and businesses alike to protect their privacy, increase their online security and unblock the web with just a few clicks.
