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常见问题

什么是住宅代理?

A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP) rather than a data center. The main advantage of residential proxies is their high level of anonymity and low block rate. They allow you to choose a specific location—such as a country, city, or mobile carrier—and browse the web as if you were a real user in that area.

What are Static (ISP) Residential Proxies?

Static (ISP) Residential Proxies are IP addresses provided by Internet Service Providers and are used to mask your real IP address. They are often considered more trustworthy than data center proxies because they appear as legitimate residential connections, reducing the risk of being blocked by websites.

What are Fresh Dedicated IPs?

With a Fresh Dedicated IP, you’re assigned a first-time usage dedicated IP address that is exclusively yours and not shared with anyone else. This sets us apart from other providers who not only resell IPs but also share them with thousands of other customers. Imagine using an IP address that has been used and abused by others—it simply doesn’t work. Our Fresh Dedicated IPs are guaranteed to be abuse-free and 100% yours. With our Fresh plans, you receive a private IP address that is perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO, and more.

What are Private Dedicated IPs?

With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.

Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.

什么是 VPN?

A VPN (Virtual Private Network) is one of the easiest and most effective ways to protect your internet traffic and conceal your identity online. When you connect to a secure VPN server, your internet traffic is routed through an encrypted tunnel that is invisible to everyone, including hackers, governments, and even your internet service provider. Upon connecting to the VPN service, you’re assigned a new IP address, while your true IP address remains hidden. Because this new IP address is shared by many other IPBurger users, it becomes impossible to link any activity back to you, helping to maintain your anonymity online.

Why IPBurger Proxies?

As one of the world’s largest providers of proxy and VPN services, IPBurger empowers both users and businesses to protect their privacy, enhance online security, and unblock the web with just a few clicks. Our award-winning apps for Windows, Mac, iOS, Android, Linux, and popular browsers safeguard user information and identities with best-in-class encryption and leak protection.

Our Fresh Dedicated IPs, exclusive to IPBurger, enable businesses worldwide to securely access high-value assets. We offer stable, fast connections no matter where you are, providing uncensored access to sites and services. Operating since 2007, IPBurger has established itself as a trusted name in online privacy and security.

Quick Facts & Figures:

  • 成立于 2007 年,总部设在美国
  • Residential Proxies: 75+ million residential proxies covering 195+ countries
  • Private Dedicated Proxies available in 7 countries
  • VPN Service: 14 locations across 10 countries
  • 全天候即时聊天客户支持
  • Apps available for Windows, Mac, iOS, Android, Linux, and browser extensions
  • 没有活动日志和连接日志
  • 倡导互联网隐私和数字权利

What is the difference between Private Dedicated IPs and Fresh IPs?

Fresh Dedicated IPs are first-time usage IPs. These newly acquired IP addresses undergo extensive quality testing and a 180-day period of non-usage before being offered as Fresh. Our Private Dedicated IPs are previously used Fresh IPs that have gone through a 90-day cooldown period.

Guarantee: Our Fresh IPs undergo rigorous testing to ensure that only the highest quality IPs are added to our network. We never resell Fresh IPs as Fresh, and we guarantee they are free from abuse.

哪种服务最适合电子商务商店?

Are you managing an existing account or creating a new one? If you’re managing an already existing account, our Fresh or Dedicated IPs are ideal, providing a high-speed static IP address for secure access. Please refer to our guide on using dedicated IPs. For creating a new account, Residential proxies are your best choice. We recommend ISP selection and sticky IP settings for best results. Once your account is established (after some transactions), you can switch to our dedicated IPs for ongoing management.

你们支持哪些操作系统和设备?

We support Windows, MacOS, Linux, Android and iOS. We have Chrome and Firefox browser extensions. View our setup page to configure your device. Our proxies support HTTP/HTTPS/SOCKS5 protocols so most compatible software will work.

我不能使用这些代理服务器做什么?

Please note, we strictly prohibit torrenting, email spam, and any illegal activities.

你们会监控我的活动吗?

We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.

Is There a Money-Back Guarantee?

We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality. 

Do you offer discounts?

Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.

What Support Options Are Available?

We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.

What Payment Methods Do You Accept?

We accept PayPal, Bitcoin, and Credit Card as payment options.

如有任何疑问,请随时联系我们的支持部门,我们将竭诚为您服务!

只需点击几下,IPBurger 就能帮助用户和企业保护隐私、提高在线安全性并解除网络封锁。

询问 Ipburger
奇美拉(乌克兰)
奇美拉(英国)
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这项服务给我留下了深刻印象。支持团队非常出色!设置了多种服务,启用了自动连接和杀毒开关......所有这些都非常容易安装和设置(我并不精通技术)。干得好
拼图(乌克兰)
拼图(英国)
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购买了新的英国 IP 计划。设置非常简单,VPN 运行非常顺畅。没有任何问题。强烈推荐!
Instaify(美国)
Instaify(美国)
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我决定开始使用 VPN。下订单后,我很快就收到了账户信息。大概花了不到几分钟的时间就把信息发到了我的邮箱里。获得信息后,我下载了软件--安装很简单,账户就运行起来了。
斯波戈斯(美国)
斯波戈斯(美国)
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几天前购买的。购买非常顺利,他们很快就发回了电子邮件。不到一个小时,我就收到了如何操作的信息和支持,以及设置邮件。效果很好!感谢 IPBurger!一如既往的优质服务!
卡马罗斯(美国)
CamaroSS (US)
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我还没有时间测试 VPN 服务,但我不得不说 IPBurger 即时提供了所有服务。一切看起来都很简单明了。简单明了。我相信不会有任何问题。就我目前的体验而言,我会推荐这项服务!
Kleen Earth(美国)
Kleen Earth(美国)
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大约一个月前购买了一个 IP,使用起来完美无瑕。谢谢!
波波(乌克兰)
BoBo (英国)
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注册和下订单的时间不到 1 分钟。设置指南和常见问题可在需要帮助时提供帮助。
买卖解锁(美国)
买卖解锁(美国)
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非常专业的网站。结账方便,对我的邮件回复迅速。谢谢你们。
Jp Foster(加拿大)
JP 福斯特(加拿大)
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我目前正在使用 IPBurger,它的设置和使用都非常简单。给我留下了深刻印象...感谢 IPBurger 提供的新鲜专用 VPN。干杯
Econtact (乌克兰)
eContact (英国)
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优质服务。我可以登录并使用新的 IP。完全没有问题...
野兽(我们)
野兽(美国)
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购买了为期 3 个月的新 VPN。我的服务在一小时内就激活了。设置很简单,有 Windows 和 Mac 的分步指南。连接速度很快。到目前为止,我对一切都很满意。
比尔格雷厄姆(美国)
比尔格雷厄姆(美国)
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经过一番研究,我选择了 IPBurger 作为专用 IP。我听说他们的服务很好,到目前为止也很不错!设置教程轻而易举。强烈推荐!
塔尔巴里(美国)
塔尔巴里(美国)
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我购买了新鲜的 VPN 服务,送货很及时。我喜欢它的设置指南,也喜欢它可以在手机上使用。到目前为止,一切看起来都很好。
叠钱(我们)
叠钱(美国)
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我使用这项服务已经有一个星期了......目前还不错!客户服务也很好。
暗影下坠》(加拿大)
暗影下坠》(加拿大)
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运行良好!安装不费时,在 Mac 和 Windows 上都能使用
Uyed1(美国)
USyed1 (US)
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刚刚从 IPBurger.com 购买了一个美国 vpn。送货非常快,支持也很快。安装也不费时间。对网速没有任何影响。我会再买的。
Mas7Ermind (保加利亚)
Mas7ermind (保加利亚)
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从 IPBurger 购买了几个 IP,它们都很好用。非常感谢!
Rookprop (美国)
RookProp (US)
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刚买了一个 IP。指南很容易看懂。我在一个新的 ebay 账户上试用了一下。希望一切顺利。谢谢。现在我不用依赖手机数据了。
汤米-斯科特(乌克兰)
汤米-斯科特(英国)
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哇这服务太棒了。我想说的是,IPBurger 就是你的选择,不要停下来考虑。你一定会满意的。
Saul123 (越南)
Saul123 (越南)
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我今天买了 VPN,非常高兴。ips 质量非常高。我很快就会订购更多。谢谢!
可爱的老虎
可爱的老虎
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我昨天刚注册了 IPBurger,它真是太棒了!!它能完美地与 eBay 和我访问过的所有其他网站(谷歌、Youtube、亚马逊等)协同工作!它在 eBay 和我访问过的所有其他网站(谷歌、Youtube、亚马逊等)上都能完美运行。
乌拜达
乌拜达
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到今天为止,我已经从 IP Burger 购买了 20 多个专用 IP,它们运行完美,连接速度快,客户端简单干净。他们提供的服务是一流的,您的支持单通常会在几分钟或最多一小时内得到答复。谢谢你们
帮助我 1(我们)
帮助我 1(美国)
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我从 IPBurger 购买了很多 VPN,我想说的是,我对它的服务和良好的支持非常满意。
埃米尔-凯列舍夫
埃米尔-凯列舍夫
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非常专业的服务和支持。强烈推荐!
长
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他们提供了优质的服务,他们的支持团队非常友好,在我需要他们的支持时,他们会快速响应。非常推荐。
肖恩-普拉西斯
肖恩-普拉西斯
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我在安装时遇到了一点困难,Sagar C 对我非常耐心,很快就帮我解决了问题。轻松 5 星
哈立德-本-艾哈迈德
哈立德-本-艾哈迈德
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我用过的最好的 VPN。强烈推荐
Vilius Hexdee
Vilius HexDee
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出色的 VPN,优质的客户服务!推荐!
费萨尔-哈米德-赫梅尔
费萨尔-哈米德-赫梅尔
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最好的 VPN 之一,拥有超棒的支持团队。强烈推荐
艾米丽-陈
艾米丽-陈
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伟大的 VPN,伟大的支持,我爱这里!
苔丝-坦达西
苔丝-坦达西
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我在安装过程中遇到了一些问题,萨加尔耐心地帮我解决了问题。出色的客户服务技巧让我的评分上升到了 5 星。