常见问题
了解有关 IPBurger 的所有信息
什么是住宅代理？
A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP) rather than a data center. The main advantage of residential proxies is their high level of anonymity and low block rate. They allow you to choose a specific location—such as a country, city, or mobile carrier—and browse the web as if you were a real user in that area.
What are Static (ISP) Residential Proxies?
Static (ISP) Residential Proxies are IP addresses provided by Internet Service Providers and are used to mask your real IP address. They are often considered more trustworthy than data center proxies because they appear as legitimate residential connections, reducing the risk of being blocked by websites.
What are Fresh Dedicated IPs?
With a Fresh Dedicated IP, you’re assigned a first-time usage dedicated IP address that is exclusively yours and not shared with anyone else. This sets us apart from other providers who not only resell IPs but also share them with thousands of other customers. Imagine using an IP address that has been used and abused by others—it simply doesn’t work. Our Fresh Dedicated IPs are guaranteed to be abuse-free and 100% yours. With our Fresh plans, you receive a private IP address that is perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO, and more.
What are Private Dedicated IPs?
With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.
Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.
什么是 VPN？
A VPN (Virtual Private Network) is one of the easiest and most effective ways to protect your internet traffic and conceal your identity online. When you connect to a secure VPN server, your internet traffic is routed through an encrypted tunnel that is invisible to everyone, including hackers, governments, and even your internet service provider. Upon connecting to the VPN service, you’re assigned a new IP address, while your true IP address remains hidden. Because this new IP address is shared by many other IPBurger users, it becomes impossible to link any activity back to you, helping to maintain your anonymity online.
Why IPBurger Proxies?
As one of the world’s largest providers of proxy and VPN services, IPBurger empowers both users and businesses to protect their privacy, enhance online security, and unblock the web with just a few clicks. Our award-winning apps for Windows, Mac, iOS, Android, Linux, and popular browsers safeguard user information and identities with best-in-class encryption and leak protection.
Our Fresh Dedicated IPs, exclusive to IPBurger, enable businesses worldwide to securely access high-value assets. We offer stable, fast connections no matter where you are, providing uncensored access to sites and services. Operating since 2007, IPBurger has established itself as a trusted name in online privacy and security.
Quick Facts & Figures:
- 成立于 2007 年，总部设在美国
- Residential Proxies: 75+ million residential proxies covering 195+ countries
- Private Dedicated Proxies available in 7 countries
- VPN Service: 14 locations across 10 countries
- 全天候即时聊天客户支持
- Apps available for Windows, Mac, iOS, Android, Linux, and browser extensions
- 没有活动日志和连接日志
- 倡导互联网隐私和数字权利
What is the difference between Private Dedicated IPs and Fresh IPs?
Fresh Dedicated IPs are first-time usage IPs. These newly acquired IP addresses undergo extensive quality testing and a 180-day period of non-usage before being offered as Fresh. Our Private Dedicated IPs are previously used Fresh IPs that have gone through a 90-day cooldown period.
Guarantee: Our Fresh IPs undergo rigorous testing to ensure that only the highest quality IPs are added to our network. We never resell Fresh IPs as Fresh, and we guarantee they are free from abuse.
哪种服务最适合电子商务商店？
Are you managing an existing account or creating a new one? If you’re managing an already existing account, our Fresh or Dedicated IPs are ideal, providing a high-speed static IP address for secure access. Please refer to our guide on using dedicated IPs. For creating a new account, Residential proxies are your best choice. We recommend ISP selection and sticky IP settings for best results. Once your account is established (after some transactions), you can switch to our dedicated IPs for ongoing management.
你们支持哪些操作系统和设备？
We support Windows, MacOS, Linux, Android and iOS. We have Chrome and Firefox browser extensions. View our setup page to configure your device. Our proxies support HTTP/HTTPS/SOCKS5 protocols so most compatible software will work.
我不能使用这些代理服务器做什么？
Please note, we strictly prohibit torrenting, email spam, and any illegal activities.
你们会监控我的活动吗？
We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.
Is There a Money-Back Guarantee?
We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality.
Do you offer discounts?
Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.
What Support Options Are Available?
We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.
What Payment Methods Do You Accept?
We accept PayPal, Bitcoin, and Credit Card as payment options.
你们有联盟计划吗？
住宅代理是使用互联网服务提供商（ISP）而非数据中心提供的 IP 地址的中介。住宅代理的主要优点是匿名程度高，拦截率低。住宅代理允许您选择特定地点（国家、城市或移动运营商），并以该地区真实用户的身份上网。
是的，我们易于使用的位置选择器可让您快速选择国家、州和城市的位置。
您可以选择轮换 IP（为每次连接请求提供一个新的 IP 地址），也可以在 30 分钟内保持相同的 IP（粘性）。这可以在客户端仪表板中进行控制。
这些是轮流使用的住宅代理服务器。您还可以选择启用粘性 IP。这意味着您可以在 30 分钟内保持同一个 IP。
我们还提供静态住宅代理服务器供您购买。单击此处 了解有关静态住宅代理的更多信息。
您可以完全访问我们拥有 6000 多万 IP 的整个网络。您只受到流量利用率的限制。
无限制。
点击此处查看我们的配置指南： 配置代理
您可以将 IPBurger 代理与所有主要的自动化机器人集成。
在此查看详细说明： 查看说明
使用 Fresh 代理，您将获得一个首次使用的专用 IP 地址，该地址不会与其他人共享。与其他提供商相比，这是一个巨大的差别，因为其他提供商不仅转售 IP，还与成千上万的其他客户共享。试想一下，同一个 IP 地址被其他用户使用和滥用？这根本行不通。
我们的全新专用 IP 保证不会被滥用，也不会与其他用户共享。100%属于您。使用我们的新鲜计划，您将获得一个静态 IP 地址，非常适合流媒体、旅行、游戏、电子商务商店管理、社交媒体管理、搜索引擎优化等。
新鲜 IP 首次使用。这些 IP 是新获得的 IP，经过了大量的质量测试和 180 天的非使用期后才允许出售。我们的独家 IP是以前使用过的新鲜 IP，经过 90 天的冷却期。
保证：我们的 "新鲜 IP "经过广泛测试，确保只有最高质量的 IP 才会被添加到我们的网络中。我们从不将新鲜 IP 作为新鲜 IP 转售，并保证它们不会被滥用。
我们的 IP 会根据您选择的国家随机分配。我们不提供逐州的位置选择。不过，这对于流媒体、旅游、游戏、电子商务商店管理、社交媒体管理、搜索引擎优化等用途来说是完全没有问题的。
地点包括地点包括：美国、英国、加拿大、澳大利亚、德国、法国和其他地点（视具体情况而定）。
对于 eBay、PayPal 和 Amazon 等平台而言，最重要的是国家来源、IP 的一致性和 IP 质量。我们的独家和新鲜代理计划符合这些要求，是账户管理的完美选择。
是的，但是 Fresh Proxies 只能用于管理现有的和已建立的账户。它们不能用于创建账户。
为了达到最佳效果：使用您想管理的任何账户，打开代理服务器，登录目标账户，浏览几个网页，然后离开该账户 24 小时。24 小时后，使用相同的 IP 登录（当然，您的浏览器 cookie 将保持不变），然后继续正常操作。
这样做的原因是，当您首次从未知 IP（无历史记录）登录账户时，您对账户所做的任何更改都会被视为高风险。因此，在首次登录账户的前 24 小时内，请勿对账户进行任何更改。之后，您可以使用代理继续正常使用您的账户。
如果您希望创建账户，我们推荐您使用我们的住宅代理服务器，它创建账户的成功率很高。
一般来说，客户购买我们的新 IP 是为了管理他们的电子商务商店、让员工访问他们的商店、管理境外账户和其他与业务相关的任务。其他用例包括流媒体、旅游、游戏、社交媒体管理和搜索引擎优化。
我们不允许下载、发送垃圾邮件或从事任何非法活动。
当然可以！我们会收取少量费用来更改您的 IP 地址，但我们可以快速完成这项工作，而且停机时间很短。
我们不会收集您的活动日志，包括不会记录浏览历史、流量目的地、数据内容或 DNS 查询。所有 VPN 流量均使用 OpenSSL 加密。我们既无意也不会让他人有机会监控您的在线活动。我们也从不存储连接日志，这意味着不会记录您的 IP 地址、您的 VPN 离线 IP 地址、连接时间戳或会话持续时间。我们收集数据的指导原则是，只收集大规模运营世界级 VPN 服务所需的最低限度的数据。我们在设计系统时没有考虑到客户的敏感数据；即使在被迫的情况下，我们也不会提供我们不掌握的数据。
是的，您购买的数量越多，我们为您提供的折扣越优惠！详情请联系我们的支持人员。
With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.
Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.
Fresh IPs are newly acquired IP addresses that have undergone rigorous quality testing and a 180-day period of non-usage before being classified as ‘Fresh.’
Our Private Dedicated IPs are carefully selected Fresh IPs that have been previously used but still meet our high standards.
The key difference is that Fresh IPs benefit from an extended cooldown period of non-usage.
Yes, that’s perfectly fine however please note private dedicated IPs are best suited for managing existing, well-established accounts and are not recommended for creating new accounts. Use our Residential ISP Proxies for creating new accounts.
For optimal results: When managing any account, start by turning on your proxy, logging into the account, browsing a few web pages, and then leaving the account for 24 hours. After this period, log in again using the same IP (with your browser cookies intact) and proceed as usual.
The reason for this is that when you first log into an account from an unfamiliar IP (with no history), any changes you make are considered high-risk. To avoid issues, refrain from making any account changes during the first 24 hours. Afterward, you can use your account normally with your proxy.
If you wish to create accounts we recommend our Residential ISP Proxies which have high success rates for account creation.
Yes, your private dedicated IP comes with no traffic limit, allowing you to use the service without any restrictions.
Our private dedicated IPs provide a static IP address, perfect for secure remote work, managing online stores, accessing sensitive data with confidence, private browsing, unblocking geo-restricted websites, streaming content, and more.
Please note, we strictly prohibit torrenting, email spam, and any illegal activities.
Our Dedicated IPs are randomly distributed based on your choice country. We do not offer state by state location selection. However this is perfectly fine for uses such as streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
Locations include: United States, United Kingdom, Canada, Australia, Germany, France and other locations on a case-by-case basis.`
For platforms such as eBay, PayPal and Amazon what is most important is country origin, consistence of the IP, and IP quality. Our Private Dedicated IPs and Fresh Dedicated IPs plans meet these requirements and are perfect for account management.
We offer monthly, quarterly, and annual billing, all of which are auto-renewed for your convenience. You can cancel anytime if your needs change.
We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.
We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality.
Yes, absolutely! You can easily upgrade or downgrade your plan at any time to fit your changing needs.
We accept PayPal, Bitcoin, and Credit Card as payment options.
Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.
We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.
Choose the private dedicated IP that best suits your needs, and follow the simple checkout process. After checkout we provide a easy to use browser extension to start using your dedicated IP right away.
VPN（虚拟专用网络）是保护互联网流量和隐藏在线身份的最简单、最有效的方法。当你连接到一个安全的 VPN 服务器时，你的互联网流量会通过一个加密的隧道，任何人都无法看到，包括黑客、政府和你自己的互联网服务提供商。当你连接到 VPN 时，你会被分配一个新的 IP 地址，你的真实 IP 地址会被隐藏起来。由于这个新的 IP 地址被许多其他 IPBurger 用户共享，因此无法将你与任何活动联系起来。这有助于保持你的匿名在线。
VPN 和代理都是通过远程服务器重新路由你的互联网流量，并隐藏你的 IP 地址，使网站无法看到你的原始 IP 或位置。不过，代理是在应用程序层面上工作的，这意味着它只对来自你设置的单个应用程序的流量进行重定向。VPN 在操作系统层面上工作，这意味着它可以重定向你的所有流量，无论是来自浏览器还是后台应用程序的流量。
VPN 还会加密你在互联网和设备之间的流量。这意味着你的互联网服务提供商（ISP）在监控你的互联网活动并收集有关你的数据时，再也看不到你在网上做什么--只知道你连接到了一个 VPN 服务器。加密还能保护你免受政府监控、网站跟踪以及任何可能试图拦截你设备的窥探者或黑客的攻击。VPN 为您提供终极在线隐私和安全保护。
我们所有的 VPN 链接都是 100Mbps，比大多数宽带互联网链接都快，足以访问流媒体服务或进行快速下载。但是，根据您的位置、服务器与您电脑之间的距离，连接设置可能会有延迟。例如，连接到网站或开始下载可能需要一些时间。一旦连接成功，下载速度不会受到太大影响。如果您确实发现连接速度变慢，请确保您选择的服务器离您的实际位置最近。
VPN 是合法的，世界各地的个人和公司都使用它来保护自己的数据不受窥探者和黑客的攻击。无论您是否使用 VPN，非法在线活动仍然是非法的。
大多数免费 VPN 提供的体验都不尽如人意，用户数量过多、没有客户服务、没有加密功能、可供选择的 VPN 服务器地点也很少。使用像 IPBurger 这样的付费 VPN 提供商，你将享受到速度、安全性和稳定性都经过优化的连接，而且你还可以选择在世界各地扩展服务器位置。此外，如有任何问题，您可以全天候联系我们的支持团队。
14 个地点，包括 10 个国家：
- 美国
- 英国
- 加拿大
- 法国
- 德国
- 香港
- 巴西
- 澳大利亚
- 新加坡
- 印度
我们提供 Windows、macOS、Android、iOS、ChromeOS 和 Linux 的配置选项。我们提供 SoftEther、L2TP-IPSec、OpenVPN、HTTP 代理、HTPPS 代理、SOCKS5 代理等协议。
我们不会收集您的活动日志，包括不会记录浏览历史、流量目的地、数据内容或 DNS 查询。所有 VPN 流量均使用 OpenSSL 加密。我们既无意也不会让他人有机会监控您的在线活动。我们也从不存储连接日志，这意味着不会记录您的 IP 地址、您的 VPN 离线 IP 地址、连接时间戳或会话持续时间。我们收集数据的指导原则是，只收集大规模运营世界级 VPN 服务所需的最低限度的数据。我们在设计系统时没有考虑到客户的敏感数据；即使在被迫的情况下，我们也不会提供我们不掌握的数据。
