Frequently Asked Questions
Find out everything you need to know about IPBurger
- Basic Questions
- Residential Proxies
- Fresh Proxies
- Exclusive Proxies
- VPN Service
What are Residential Proxies?
A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP) rather than a data center. The main advantage of residential proxies is their high level of anonymity and low block rate. They allow you to choose a specific location—such as a country, city, or mobile carrier—and browse the web as if you were a real user in that area.
What are Static (ISP) Residential Proxies?
Static (ISP) Residential Proxies are IP addresses provided by Internet Service Providers and are used to mask your real IP address. They are often considered more trustworthy than data center proxies because they appear as legitimate residential connections, reducing the risk of being blocked by websites.
What are Fresh Dedicated IPs?
With a Fresh Dedicated IP, you’re assigned a first-time usage dedicated IP address that is exclusively yours and not shared with anyone else. This sets us apart from other providers who not only resell IPs but also share them with thousands of other customers. Imagine using an IP address that has been used and abused by others—it simply doesn’t work. Our Fresh Dedicated IPs are guaranteed to be abuse-free and 100% yours. With our Fresh plans, you receive a private IP address that is perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO, and more.
What are Private Dedicated IPs?
With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.
Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.
What is a VPN?
A VPN (Virtual Private Network) is one of the easiest and most effective ways to protect your internet traffic and conceal your identity online. When you connect to a secure VPN server, your internet traffic is routed through an encrypted tunnel that is invisible to everyone, including hackers, governments, and even your internet service provider. Upon connecting to the VPN service, you’re assigned a new IP address, while your true IP address remains hidden. Because this new IP address is shared by many other IPBurger users, it becomes impossible to link any activity back to you, helping to maintain your anonymity online.
Why IPBurger Proxies?
As one of the world’s largest providers of proxy and VPN services, IPBurger empowers both users and businesses to protect their privacy, enhance online security, and unblock the web with just a few clicks. Our award-winning apps for Windows, Mac, iOS, Android, Linux, and popular browsers safeguard user information and identities with best-in-class encryption and leak protection.
Our Fresh Dedicated IPs, exclusive to IPBurger, enable businesses worldwide to securely access high-value assets. We offer stable, fast connections no matter where you are, providing uncensored access to sites and services. Operating since 2007, IPBurger has established itself as a trusted name in online privacy and security.
Quick Facts & Figures:
- Founded in 2007 and based in the United States
- Residential Proxies: 75+ million residential proxies covering 195+ countries
- Private Dedicated Proxies available in 7 countries
- VPN Service: 14 locations across 10 countries
- 24/7 live chat customer support
- Apps available for Windows, Mac, iOS, Android, Linux, and browser extensions
- No activity logs and no connection logs
- Advocates for internet privacy and digital rights
What is the difference between Private Dedicated IPs and Fresh IPs?
Fresh Dedicated IPs are first-time usage IPs. These newly acquired IP addresses undergo extensive quality testing and a 180-day period of non-usage before being offered as Fresh. Our Private Dedicated IPs are previously used Fresh IPs that have gone through a 90-day cooldown period.
Guarantee: Our Fresh IPs undergo rigorous testing to ensure that only the highest quality IPs are added to our network. We never resell Fresh IPs as Fresh, and we guarantee they are free from abuse.
Which service is best for eCommerce shops?
Are you managing an existing account or creating a new one? If you’re managing an already existing account, our Fresh or Dedicated IPs are ideal, providing a high-speed static IP address for secure access. Please refer to our guide on using dedicated IPs. For creating a new account, Residential proxies are your best choice. We recommend ISP selection and sticky IP settings for best results. Once your account is established (after some transactions), you can switch to our dedicated IPs for ongoing management.
Which OS and devices do you support?
We support Windows, MacOS, Linux, Android and iOS. We have Chrome and Firefox browser extensions. View our setup page to configure your device. Our proxies support HTTP/HTTPS/SOCKS5 protocols so most compatible software will work.
What can't I use these proxies for?
Please note, we strictly prohibit torrenting, email spam, and any illegal activities.
Do you monitor my activity?
We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.
Is There a Money-Back Guarantee?
We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality.
Do you offer discounts?
Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.
What Support Options Are Available?
We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.
What Payment Methods Do You Accept?
We accept PayPal, Bitcoin, and Credit Card as payment options.
Do you have an affiliate program?
A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP), not a data center. The main benefit of residential proxies is their high anonymity level and low block-rate. Residential proxies allow you to choose a specific location (country, city, or a mobile carrier) and surf the web as a real-user in that area.
Yes, our easy to use location selector allows you to quickly choose country, state and city location.
You can choose to have a rotating IP (which gives you a new IP address for every connection request) or keep the same IP for up to 30 minutes (sticky). This is controlled in your client dashboard.
These are rotating residential proxies. Optionally you can enable sticky IPs. This means you can keep the same IP for up to 30 minutes.
We also offer Static Residential Proxies for purchase. Click here to learn more about Static Residential Proxies.
You receive full access to our entire network of 60+ million IPs. You are only limited by your traffic utilization.
Unlimited.
Check out our configuration guides here: Configure Proxies
You can integrate IPBurger proxies with all major automation bots.
Find detailed instructions here: See instructions
You will be able to:
- See your daily usage statistics.
- Manage sub-users for specific targets.
- Add more credits or change plans in a few clicks.
- Manage endpoints
- Do much more…
Not using IPBurger yet? Get your account here.
With a Fresh proxy, you’re assigned a first time usage dedicated IP address that is not shared with anyone else. This is a huge difference compared to other providers which not only resale IPs but share them with thousands of other customers. Imagine using the same IP address which has been used and abused by other users? It just doesn’t work.
Our fresh dedicated IPs are guaranteed free from abuse and are not shared with other users. It’s 100% yours. With our Fresh plans, you receive a static IP address perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
Fresh IPs are FIRST time usage. These are newly acquired IPs that have gone through extensive quality testing and 180-days of non-usage before being allowed to be sold Fresh. Our Exclusive IPs are previously used Fresh IPs which have gone though a 90-day cool down period.
Guarantee: Our Fresh IPs go through extensive testing to ensure that only the highest quality IPs are added to our network. We never resell our Fresh IPs as Fresh and we guarantee them free from abuse.
We include browser extensions for both Firefox and Chrome as well as VPN software so you can use your proxy for any usage including: streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
Our IPs are randomly distributed based on your choice country. We do not offer state by state location selection. However this is perfectly fine for uses such as streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
Locations include: United States, United Kingdom, Canada, Australia, Germany, France and other locations on a case-by-case basis.`
For platforms such as eBay, PayPal and Amazon what is most important is country origin, consistence of the IP, and IP quality. Our Exclusive and Fresh proxy plans meet these requirements and are perfect for account management.
Yes, however Fresh Proxies are best for managing existing and well established accounts only. They are NOT for creating accounts.
For the best results: With any account you’d like to manage, turn on your proxy, login to your target account, view a few webpages and leave the account for 24 hours. After 24 hours login using the same IP (with of course your browser cookies intact) and continue as you normally would.
The reason for this is when you first login to an account from an unknown IP (without history) any CHANGES you make to your account is deemed high risk. So don’t make ANY account changes the first 24 hours when first logging into your account. Afterwards you are free to continue using your account as normal with your proxy.
If you wish to create accounts we recommend our Residential proxies which have high success for account creation.
Generally customers acquire our fresh IPs to manage their eCommerce stores, give employee access to their stores, manage accounts out of country and other business related tasks. Other use cases include streaming, traveling, gaming, social media management and SEO.
We do not allow torrenting, email spam or any illegal activities.
Absolutely! While we charge a small fee to change your IP address, we can do this quickly and with little downtime.
We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have an intention nor we give an opportunity for someone to monitor your activity online. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration. Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.
Yes, the more you purchase the better discount we can offer you! Contact our support for details.
With a private dedicated IP, you’re assigned an exclusive IP address that’s solely yours—never shared with anyone else. Unlike other providers that distribute the same IP address to hundreds or even thousands of users, leading to potential misuse, our Private Dedicated IPs are 100% yours, guaranteed to be abuse-free.
Our private dedicated IPs offer a static address, ideal for secure remote work, managing online stores, confidently accessing sensitive data, private browsing, unblocking geo-restricted websites, streaming content, and much more.
Fresh IPs are newly acquired IP addresses that have undergone rigorous quality testing and a 180-day period of non-usage before being classified as ‘Fresh.’
Our Private Dedicated IPs are carefully selected Fresh IPs that have been previously used but still meet our high standards.
The key difference is that Fresh IPs benefit from an extended cooldown period of non-usage.
Yes, that’s perfectly fine however please note private dedicated IPs are best suited for managing existing, well-established accounts and are not recommended for creating new accounts. Use our Residential ISP Proxies for creating new accounts.
For optimal results: When managing any account, start by turning on your proxy, logging into the account, browsing a few web pages, and then leaving the account for 24 hours. After this period, log in again using the same IP (with your browser cookies intact) and proceed as usual.
The reason for this is that when you first log into an account from an unfamiliar IP (with no history), any changes you make are considered high-risk. To avoid issues, refrain from making any account changes during the first 24 hours. Afterward, you can use your account normally with your proxy.
If you wish to create accounts we recommend our Residential ISP Proxies which have high success rates for account creation.
Yes, your private dedicated IP comes with no traffic limit, allowing you to use the service without any restrictions.
Our private dedicated IPs provide a static IP address, perfect for secure remote work, managing online stores, accessing sensitive data with confidence, private browsing, unblocking geo-restricted websites, streaming content, and more.
Please note, we strictly prohibit torrenting, email spam, and any illegal activities.
Our Dedicated IPs are randomly distributed based on your choice country. We do not offer state by state location selection. However this is perfectly fine for uses such as streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
Locations include: United States, United Kingdom, Canada, Australia, Germany, France and other locations on a case-by-case basis.`
For platforms such as eBay, PayPal and Amazon what is most important is country origin, consistence of the IP, and IP quality. Our Private Dedicated IPs and Fresh Dedicated IPs plans meet these requirements and are perfect for account management.
We offer monthly, quarterly, and annual billing, all of which are auto-renewed for your convenience. You can cancel anytime if your needs change.
We do not collect logs of your activity—this includes no logging of browsing history, traffic destinations, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have the intention nor provide the opportunity for anyone to monitor your online activity. Our guiding principle is to collect only the minimal data necessary to operate a world-class VPN service at scale. Our systems are designed to avoid retaining sensitive customer data; even if compelled, we cannot provide data that we do not possess.
We guarantee the quality of our IPs and can swap out an IP address if it is not of high quality.
Yes, absolutely! You can easily upgrade or downgrade your plan at any time to fit your changing needs.
We accept PayPal, Bitcoin, and Credit Card as payment options.
Yes, our annual plans come with discounts, and if you order many IPs, we can offer even bigger discounts to meet your needs. Contact support to learn more.
We offer live chat support and ticket support 24 hours a day, ensuring you get assistance whenever you need it.
Choose the private dedicated IP that best suits your needs, and follow the simple checkout process. After checkout we provide a easy to use browser extension to start using your dedicated IP right away.
A VPN (virtual private network) is the easiest and most effective way anyone can protect their internet traffic and hide their identity online. When you connect to a secure VPN server, your internet traffic goes through an encrypted tunnel that nobody can see into, including hackers, governments, and your own internet service provider. When you connect to a VPN, you are assigned a new IP address, and your true IP address is hidden. Because this new IP address is shared by many other IPBurger users, there is no way to connect you to any activity. This helps keep you anonymous online.
Both VPN and proxy reroutes your internet traffic through a remote server and hides your IP address so websites can’t see your original IP or location. However proxies work on the application level, meaning it only reroutes the traffic coming from a single app you set up. A VPN works on the operating system level, meaning that it redirects all your traffic, whether it’s coming from your browser or a background app.
A VPN also encrypts your traffic between the internet and your device. That means your Internet Service Provider (ISP) monitoring your internet activity and collecting data about you can no longer see what you’re doing online – just that you’re connected to a VPN server. The encryption also protects you from government surveillance, website tracking, and any snoopers or hackers who might try to intercept your device. A VPN provides you ultimate online privacy and security.
All our VPN links are 100Mbps, which is faster than most broadband Internet links, and more than enough to access streaming services or do fast downloads. But, depending on your location, the distance between the servers and your computer, there may be a delay in the connection setup. For example it may take time to perhaps connect to a website or begin a download. Once the connection is made, the download speed won’t be affected much. If you do notice that your connection has slowed, make sure you’ve selected the server closest to your actual location.
VPNs are legal and used by individuals and companies around the world to protect their data from snoops and hackers. Illegal online activity remains illegal, whether you are using a VPN or not.
Most free VPNs deliver a subpar experience, with connections bogged down by a flood of users, no customer service, no encryption, and few VPN server locations to choose from. With a paid VPN provider like IPBurger, you’ll enjoy connections optimized for speed, security, and stability, and you’ll have a choice of expanding server locations around the world. Plus you can contact our Support Team 24/7 with any questions.
VPN is a privacy and security tool. It’s great for unblocking geo-locked services like Netflix and Hulu, masking your IP address and increasing your online anonymity.
Note: IPBurger VPN is not a Fresh, Dedicated or Residential proxy. Those services have their own special uses and VPN is not a replacement.
14 Locations, including 10 countries:
- United States
- United Kingdom
- Canada
- France
- Germany
- Hong Kong
- Brazil
- Australia
- Singapore
- India
We include configuration options for Windows, macOS, Android, iOS, ChromeOS and Linux. We provide protocols for SoftEther, L2TP-IPSec, OpenVPN, HTTP Proxy, HTPPS Proxy, SOCKS5 Proxy.
We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have an intention nor we give an opportunity for someone to monitor your activity online. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration. Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.