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Frequently Asked Questions
One of the world’s largest providers of proxy and VPN services, IPBurger enables users and businesses alike to protect their privacy, increase their online security and unblock the web with just a few clicks. The company’s award-winning apps for Windows, Mac, iOS, Android, Linux and browsers secure user information and identities with best-in-class encryption and leak-protection. Our Fresh Dedicated proxies are unique to IPBurger which enables businesses world-wide to securely access high value assets. We provide stable, fast connections wherever you are in the world and offer uncensored access to sites and services. IPBurger has been operating since 2007.
Quick Facts & Figures
- Founded in 2007 and based in the United States
- Residential Proxies: 60+ Million Residential proxy pool covering 195+ countries
- Dedicated Proxies in 7 countries
- VPN Service: 14 locations in 10 countries
- 24/7 live chat customer support
- Apps available for Windows, Mac, iOS, Android, Linux and extensions for popular browsers.
- No activity logs and no connection logs
- Advocates for internet privacy and digital rights
A residential proxy is an intermediary that uses an IP address provided by an Internet Service Provider (ISP), not a data center. The main benefit of residential proxies is their high anonymity level and low block-rate. Residential proxies allow you to choose a specific location (country, city, or a mobile carrier) and surf the web as a real-user in that area.
With a Fresh proxy, you’re assigned a first time usage dedicated IP address that is not shared with anyone else. This is a huge difference compared to other providers which not only resale IPs but share them with thousands of other customers. Imagine using the same IP address which has been used and abused by other users? It just doesn’t work. Our fresh dedicated IPs are guaranteed free from abuse and are not shared with other users. It’s 100% yours. With our Fresh plans, you receive a static IP address perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
With an Exclusive Proxy, you are assigned a dedicated IP address that is not shared with anyone else. This is a huge difference compared to other providers which share your IP address with thousands of other customers. Imagine using the same IP address which is being used and abused by other users? It just doesn’t work.
Our Exclusive IPs are guaranteed free from abuse and are not shared with anyone else. It’s 100% yours.
With our Exclusive plan, you receive a static IP address perfect for streaming, traveling, gaming, eCommerce store management, social media management, SEO and more.
A VPN (virtual private network) is the easiest and most effective way anyone can protect their internet traffic and hide their identities online. As you connect to a secure VPN server, your internet traffic goes through an encrypted tunnel that nobody can see into, including hackers, governments, and your own internet service provider. When you connect to your VPN service, you are assigned a new IP address, and your true IP address is hidden. Because this new IP address is shared by many other IPBurger users, there is no way to connect you to any activity. This helps keep you anonymous online.
Fresh IPs are FIRST time usage. These are newly acquired IPs that have gone through extensive quality testing and 180-days of non-usage before being allowed to be sold Fresh. Our Exclusive IPs are previously used Fresh IPs which have gone though a 90-day cool down period.
Guarantee: Our Fresh IPs go through extensive testing to ensure that only the highest quality IPs are added to our network. We never resell our Fresh IPs as Fresh and we guarantee them free from abuse.
Are you managing or are you creating? If you're managing an already existing account than our Fresh or Exclusive proxies are best for that. This gives you a high speed static IP address for accessing your account. Please refer to guide on using dedicated proxies. For creating a new account Residential proxies are best for that. We recommend ISP selection and sticky IP settings for best results. Once an account is matured (after some transactions) you can switch to our dedicated IPs to manage.
We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We neither have an intention nor we give an opportunity for someone to monitor your activity online. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration. Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.
We recommend our VPN service for streaming.
We do not allow torrenting on our Fresh or Dedicated proxies.
We accept credit card, Bitcoin and PayPal.
Yep! The more IP addresses you purchase the better discount we can offer you!
Unfortunately due to the intangibleness of the services we provide along with the fact that we do not monitor customer activity, we do not offer refunds. However, a store credit may be issued under certain circumstances.
For any queries, feel free to reach out to our Support, we are happy to help!
IPBurger enables users and businesses alike to protect their privacy, increase their online security and unblock the web with just a few clicks.