Troubleshooting
Disable IPv6
4min
if you are not using ipburger extension https //www ipburger com/docs/faq/ipburger browser extension for browsers, you must disable ipv6 on your computer to properly use ipburger vpn services otherwise, your real ip address might be leaked for using vpn software/protocols https //www ipburger com/docs/configuration such as softether, l2tp, or openvpn, you must disable ipv6 disable ipv6 on windows 7 and higher versions microsoft has created a small program that easily does the job download it here disable ipv6 on windows https //ipburger github io/downloads whm/disable ipv6 mini diagcab 1\ find the disable ipv6 mini and open it 2\ click next and let it apply the fix in case ipv6 is already disabled on your computer, you will see the below message once done, you will see the below confirmation 3\ restart your pc for the changes to take effect that’s it, your ipv6 is now disabled, and you can safely use the vpn disable ipv6 on macos 10 7+ 1\ open the terminal 2\ copy paste the following commands and run it inside the terminal net ifaces=`networksetup listallnetworkservices | grep v asterisk` for i in $net ifaces; do networksetup setv6off "$i" 2>&1 > /dev/null; echo "$i" ipv6 is turned off; done that’s it, your ipv6 is now disabled, and you can safely use the vpn for any queries, feel free to reach out to our support , we are happy to help!